You need reviews if you wish to establish a credible company. It’s easier for people to believe what you have to offer based on the perspectives of existing customers. Therefore, it pays to encourage your customer base to write something positive about your company. They can find credible online review websites where they can leave their reviews.
As a business owner, you should monitor what they say and respond accordingly. If these are positive reviews, you must say thank you. Let these people know you appreciate their kinds words and highlight the positive points. If they said something negative, investigate the accuracy and respond as soon as possible. Explain what happened or present the truth if you believe the review is false.
Below are among the best websites to check if you want to know what customers say.
- Amazon customer reviews
Amazon is probably the most prominent ecommerce platform today. Of course, everyone relies on the delivery services. However, Amazon also allows people to leave reviews of the products purchased from the platform. The good thing about Amazon online review service is a thorough review before allowing people to leave anything. The accounts also require verification. So there’s a guarantee that you will only read reliable information.
- Which?
This platform is popular in the UK. Everything is available for review on this platform. People trust the site, so it’s an excellent place to target. If you want more people to know about your business, it helps to encourage reviews through this service. Everyone will say unbiased reviews and only based on the experience of using your products and services.
- Angie’s List
This review site is only available for people who have a paid account. They require verification before being given a chance to leave reviews. People who sign up for this service think hard before writing anything. Even business owners have to certify their location first before they get reviews. If you wish to request reviews from the platform, it won’t be difficult.
- Tripadvisor
If your business is in the tourism industry, this is the service you need. Whether in entertainment, hospitality, or travel, you will benefit from Tripadvisor. It’s a trusted service by audiences worldwide. The only downside is it might be challenging to find verified reviews, and fraudulent ones abound.
- Yelp
You probably know what Yelp is, and you used one before. It’s a popular platform for local businesses. If you run a home service market or you’re just starting a company, you will benefit from Yelp. Given its worldwide popularity, you must focus on getting reviews from Yelp. Due to its sheer popularity, some reviews might be unreliable. Still, you should work on getting reviews from Yelp.
Conclusion
If you don’t want to go through a tedious process of encouraging reviews and monitoring them, consider working with a St. Louis SEO agency. Allow these experts to do the job on your behalf so you won’t worry about the future of your business, especially in regard to your reputation.
Choose wisely and monitor the results. Then, listen to your customers and improve as you see fit.